The purpose of this RFI is to gather information about the area described below in order for KHST to be able to carry out one or more potential procurements with good quality.
KHSTs in-house built ticketing system is near the end of its life cycle. At the same time, KHST has an ambition to modernize parts of the ticketing system, but want to invest in a new ticketing system with modern features rather than continuing to develop the current one.
The purpose of a procurement in this area is to provide KHST with a new digital ticketing system with associated system integrations and its operation and management. The ticketing system will interact with a new website which is under construction as well as with other systems such as CRM and accounting system.
”Request for information”, RFI
Meddelande om request for information, RFI
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